At Urban Smile, we know that a bright, confident smile can make all the difference. If you’re considering teeth whitening, you probably have questions. Let’s dive into the most frequently asked questions about teeth whitening, so you can feel informed and ready to take the next step!
What is Teeth Whitening?
Teeth whitening is a cosmetic dental treatment that removes stains and discolouration, leaving your teeth several shades whiter. At Urban Smile, we offer a range of teeth whitening solutions to suit your needs. Choose from our In-Chair Whitening for instant, professional results, Take-Home Kits for flexibility and gradual whitening, or our Pola Light Retail Product to maintain your brighter smile at home.
How Does In-Chair Teeth Whitening Work?
In-Chair Whitening is a 60-minute appointment in studio with one of our Oral Health Therapists. At Urban Smile, we use Pola Rapid which is 150% faster than other in-chair whitening.
Your In-Chair whitening experience begins with a pre-whitening assessment conducted by our Oral Health Therapist. We’ll start by taking a pre-treatment photo to capture your ‘before’ smile, followed by a shade guide assessment to record the starting colour of your teeth. Your teeth will then be polished to prepare them for the whitening process.
To protect your gums, a barrier gel is carefully applied before you sit back and relax for 32 minutes of whitening using Pola Rapid (38% Hydrogen Peroxide), delivered in 4 x 8-minute cycles. After your treatment, we’ll take a post-whitening photo to reveal the stunning results, and you’ll receive aftercare instructions to ensure optimal and lasting results.

Is Teeth Whitening Safe?
Yes, professional teeth whitening is safe when performed by our experienced Oral Health Therapists. At Urban Smile, we prioritize your safety and comfort. Our treatments are designed to provide effective results without harming the tooth enamel. We also offer tips to help manage any sensitivity you may experience.
How Long Does Teeth Whitening Last?
The longevity of teeth whitening results depends on several factors, such as your lifestyle, diet, and oral hygiene. On average, professional teeth whitening can last approximately six months. To keep your smile bright, avoid foods and drinks that stain (like coffee, tea, and red wine) and maintain a good oral care routine. Our Oral Health Therapists can provide recommendations to help you maintain your white smile for as long as possible.
Are There Any Side Effects?
The most common side effect of teeth whitening is temporary tooth sensitivity, which usually subsides within a few days. At Urban Smile, we use high-quality whitening products to minimize discomfort. We also offer aftercare tips and sensitivity-reducing products, like BioMin Toothpaste to make your whitening experience as comfortable as possible.
Can I Whiten My Teeth at Home?
Yes, you can. While professional, in-chair whitening produces the quickest and most noticeable results, we also offer take-home whitening kits that are safe and effective.
For our Take-home kits, our Oral Health Therapist will take a 3D digital scan of your teeth to create your own custom take home trays, which you can collect in 48 hours to ensuring even application and excellent results from the comfort of your home.
We also offer Pola Night, all in one take home whitening which combines Pola’s award-winning whitening formula, with an LED mouthpiece, for fast and convenient at-home whitening treatment.

Why Choose Urban Smile for Your Teeth Whitening?
At Urban Smile, we’re committed to helping you achieve a brighter smile safely and effectively. That’s why we use Pola Australia Whitening—an Australian-owned and Melbourne-made brand trusted by dental professionals worldwide. Pola’s fast-acting, long-lasting formulas are designed to deliver impressive results without causing sensitivity.
With Pola, you’re getting a professional-grade treatment tailored to your individual whitening goals and only available through certified dental providers. It’s a safe, effective, and expert-approved way to enhance your smile with confidence.
Ready for a Brighter, More Confident Smile? Book your whitening today.